FAQ

Creating an account at Digits 7 Casino takes just minutes. Click the 'Sign Up' or 'Register' button on our homepage, then complete the registration form with your personal details, including your name, email address, and preferred payment currency (AUD or Bitcoin). Create a secure password, confirm you're of legal gambling age, and accept our terms and conditions. Once submitted, you'll receive a verification email—click the link inside to activate your account. After verification, you can make your first deposit using any of our payment methods (Visa, MasterCard, Bitcoin, Neosurf, or eZeeWallet) and claim your welcome bonus using code WELCOME300 for a 300% match on your deposit. The entire process is secure and encrypted to protect your personal information.

New players at Digits 7 Casino can take advantage of our generous welcome offer: a 300% match bonus on your first deposit of $20 or more using the code WELCOME300. This bonus comes with a 30x wagering requirement and allows for up to 3 redemptions, giving you multiple opportunities to boost your bankroll. Beyond the welcome offer, we provide various promotional bonuses including no-deposit free chips, weekly reload bonuses of up to 190% with a $40 minimum deposit, and special free spin offers on selected games. Our loyalty program rewards consistent play with comp points that can be converted to bonus cash. For the most current promotions, always check our 'Promotions' page or subscribe to our newsletter for exclusive offers delivered directly to your inbox. Remember that all bonuses are subject to our terms and conditions, including playthrough requirements.

At Digits 7 Casino, we offer multiple secure payment options for both deposits and withdrawals. For deposits, you can use Visa, MasterCard, Bitcoin, Neosurf, or eZeeWallet. Minimum deposit amounts vary by method but typically start at $20. Deposits are processed instantly, allowing you to play immediately. For withdrawals, we process requests within 24-48 hours, depending on your VIP level. Bitcoin withdrawals are typically the fastest, often completed within 24 hours after approval. Traditional banking methods may take 3-5 business days to reach your account. The minimum withdrawal amount is $100, and maximum limits depend on your player status. Before requesting your first withdrawal, you'll need to verify your identity by submitting standard KYC documents—a one-time process to ensure security. Remember that bonus funds must meet wagering requirements before withdrawal, and your account balance must be below $5 before redeeming a new bonus.

Digits 7 Casino features an extensive collection of games powered by Real Time Gaming (RTG), one of the industry's most respected software providers. Our game library includes hundreds of pokies (slot machines) with various themes and features—from classic 3-reel slots to modern 5-reel video slots with bonus rounds and progressive jackpots. Table game enthusiasts can enjoy multiple variants of blackjack, roulette, baccarat, and poker. We also offer specialty games like keno, scratch cards, and bingo for those seeking something different. Our video poker section includes popular variations such as Jacks or Better, Deuces Wild, and Joker Poker. All games are regularly tested for fairness, ensuring random outcomes and honest play. New games are added monthly, keeping our selection fresh and exciting. Players can try most games in demo mode before wagering real money, allowing you to find your favorites without risk.

Yes, Digits 7 Casino operates under a valid gaming license that ensures we adhere to strict regulatory standards. Our operations are regularly audited by independent third parties to verify game fairness, responsible gambling practices, and financial security. We implement industry-standard encryption technology (SSL) to protect all player data and financial transactions. Our Random Number Generators (RNGs) are certified to provide truly random and fair game outcomes, giving players confidence in the integrity of our games. We're committed to responsible gambling and provide tools for players to set deposit limits, time restrictions, and self-exclusion options. Our privacy policy strictly prohibits sharing personal information with unauthorized third parties. As part of our regulatory compliance, we conduct verification checks on players to prevent fraud and ensure legal age requirements are met. This commitment to regulation and fair play is fundamental to our operation and your peace of mind.

Digits 7 Casino offers comprehensive 24/7 customer support through multiple channels. Our live chat feature is available directly on our website, providing instant assistance with any queries or concerns. For less urgent matters, you can email our support team at support@digits7.com, with typical response times of 2-4 hours. Our detailed FAQ section (the one you're reading now) addresses many common questions and can often provide immediate answers. All support services are available in English, with our representatives trained to handle inquiries about account management, bonuses, deposits, withdrawals, technical issues, and responsible gambling. VIP players receive access to dedicated account managers for personalized service. We're committed to resolving all issues promptly and professionally, maintaining our reputation for excellent customer care. For complex matters, our support team can escalate concerns to specialized departments to ensure comprehensive resolution.