Support

At Digits 7 Casino, we understand that sometimes you need a helping hand. That's why we've created a comprehensive support system designed with your needs in mind. Whether you have questions about your account, need assistance with a payment, or simply want to know more about our exciting games, our dedicated team is ready to assist.

Multiple Ways to Reach Us

We believe in giving you options. Our professional support team is available through several convenient channels:

Live Chat - Get immediate responses to your questions through our real-time chat feature. Our representatives typically respond within 60 seconds, making this perfect for urgent matters. Available 24/7, our chat support ensures you're never left waiting when you need help.

Email Support - For more detailed inquiries, reach out to support@digits7.com. Our team aims to respond to all email queries within 12 hours, often much sooner.

Comprehensive FAQ Section - Many common questions can be answered instantly through our detailed FAQ section. We've compiled solutions to the most frequently asked questions about accounts, banking options, bonuses, and gameplay.

Banking and Payment Assistance

Our support team is well-versed in all payment methods offered at Digits 7 Casino, including Bitcoin, MasterCard, Neosurf, Visa, and eZeeWallet. If you encounter any issues with deposits or withdrawals in AUD or Bitcoin, our agents can guide you through the process step by step.

Bonus and Promotion Guidance

Have questions about our WELCOME300 bonus or other promotions? Our support team can explain the details of our 300% welcome offer, including the minimum $20 deposit requirement and the 30x playthrough multiplier. They can also help you understand how to redeem your bonus up to three times for maximum enjoyment.

Round-the-Clock Availability

Gaming doesn't stop, and neither does our support. Our customer service team operates 24 hours a day, 7 days a week, 365 days a year. Whether you're playing at dawn or dusk, weekday or weekend, there's always someone available to assist you.

Trained and Knowledgeable Agents

Every member of our support team undergoes rigorous training on all aspects of Digits 7 Casino, from our Real Time Gaming software to account management and security protocols. Our agents don't just answer questions—they solve problems with efficiency and courtesy.

We Value Your Feedback

Your experience matters to us. After each support interaction, you'll have the opportunity to rate your experience and provide feedback. This helps us continuously improve our service and ensure we're meeting your needs.

Commitment to Responsible Gaming

Our support team is also trained to assist with responsible gaming concerns. If you ever need help setting limits on your gaming activity or have questions about our responsible gaming tools, our agents are prepared to provide compassionate and practical guidance.

Remember, at Digits 7 Casino, you're never alone. Whatever your question or concern, we're just a click or message away, ready to ensure your gaming experience is smooth, enjoyable, and worry-free.